Author: HFBCMUD 3

Sign Up for the District’s Alert System

The District has implemented an email and text alert system for the residents of Harris-Fort Bend Counties Municipal Utility District No. 3. This system is designed to keep you informed of issues related to the District in a quick and timely manner. You may receive messages in either email or text alert format, or both, related to the water service in the District, drainage and sewer related topics, and other news that is relevant to the District.

The email alerts that you may receive will contain the majority of the relevant information and may occasionally direct you back to the District’s website for more details.

Text message notifications will contain a short amount of information with a link back to the District’s website where the remainder of the information can be viewed.

These notifications are a great way to stay up to date on news and issues within the District and we highly encourage you to sign up and share this information with your neighbors.

To sign up for email and text notifications, please click here to visit the sign up page.

No Boil Water Notice

At this time, the District is NOT under a boil water notice. The water is safe to consume. Please check the website for updates.

Freeze Warning

Freezing temperatures possible Sunday thru Thursday. Protect pipes, people, and pets!

With upcoming weather expected to reach record lows, we want to remind everyone to take the time to inspect and insulate their household water lines.

Be sure to wrap exterior pipes and irrigation backflow preventers to avoid issues during the extreme cold. For tips on winterizing your irrigation system, view the below video.

Memorial Day Trash Collection

In observance of Memorial Day, there will be no service on Monday, May 25th. Trash collection will resume on the next scheduled service day.

Water Transmission and COVID-19

According to the Center for Disease Control (CDC), the COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use chlorine disinfection, such as those in Harris-Fort Bend Counties Municipal Utility District No. 3’s drinking water system, should remove or inactivate the virus that causes COVID-19.

More Information

WHCRWA Documentary

The West Harris County Regional Water Authority (WHCRWA) has created a comprehensive new documentary video addressing the progress to secure a long-term water supply featuring the following:

  • Interviews with members of our partnership teams
  • In-depth discussions about where our water will come from in the future and how we will pay for it
  • Current and future cost estimates and rate analysis
  • Questions and Answers.

Please see below for the link to the video.

https://vimeo.com/296247411

New Online Customer Portal

In 2018, we introduced a new online customer portal for making water bill payments. Customers can create an account by visiting www.edpwater.com and following the instructions below. Make individual or automatic payments online for a $1.00 fee, when paying by eCheck from a bank account or a 3% fee when paying by credit or debit card.

How to create an account:

  1. Go to www.edpwater.com
  2. Click on Pay Your Bill, select your water District’s name
  3. Click on PAY ONLINE NOW
  4. Click on Sign up now
  5. Follow online instructions beginning with your security code from your most recent water bill.

We hope you enjoy the new features which include:

  • Viewing real-time balance & transaction history
  • Viewing current and past billing statements
  • Viewing your water use history
  • Updating your mailing address
  • Signing up for eBilling

Changes to Our Auto-Pay Program

The auto-pay program has been moved to the Online Customer Portal. This change will not disrupt autopayments set up through our original payment program and no action is required. However, we encourage you to sign on to the new customer portal and confirm/update your account information.

For more information or assistance with registration, call EDP at
832-467-1599
Monday – Friday, 8:00 am to 5:00 pm CST.
Visit www.edpwater.com for more information.